As of Thursday 14th May, New Zealand will move to COVID Level 2. Mandatory will send out any purchases made through our website or directly with us. Please allow up to 7 working days for deliveries within New Zealand. International deliveries will be closely monitored, no firm time frame can be given.
Please see our new opening hours if you have selected to 'pick up from store'. Alternatively you can head to our booking page here and indicate a day and time that suits.
Delivery charge is $15.00 for a standard parcel and $10.00 for small goods throughout New Zealand.
Delivery charge for a Wellington address is $8.00 for a standard parcel.
Mandatory uses New Zealand Couriers and you can expect your delivery to arrive within 1-2 working days (may differ for rural delivery). We use track and trace so you can monitor the delivery.
A contact phone number and email address is required for all deliveries
Sorry, we cannot deliver to PO boxes.
Delivery charge is $35.00 for a standard parcel to Australia.
Mandatory will post with International Express Courier You will be notified by email with tracking number once your item leaves the store Expected delivery to towns & cities in Australia 2 – 6 working days
A contact phone number and email address is required for all deliveries
Sorry, we cannot deliver to PO boxes
Contact us to discuss your delivery options.
Mandatory is not responsible for any additional import taxes.
The table below sets out garment sizes that correspond to each other and regularly fit together. Eg. A size Medium guy typically fits a 39 or 40 cm neck dress shirt, a 96 or 100 cm chest jkt, an 88cm dress/casual pant, and this will correspond to good brand jeans as 33 inch (there are a few dodgy sized 32” sold elsewhere these days confusing the issue!)
Medium can be the hardest area to define as guys can be on the smaller or bigger side of this. Buying dress shirts; collars and neck sizes are absolute, but brands can vary in roominess, length etc. Please enquire, we stock a variety of brands and styles to cover shape and taste below the neck!
Our top sizes are considered to be good fair standard sizes and a Medium guy fits our medium casual shirts, tees and jackets generally without issue.
Our trou sizes are true to measurements. Due to our extensive involvement in tailored wear where centimetres matter, we are not generous with our waists. Ease is added to allow for pants sitting low but neat. The table is a good guide to what is likely to work on a guy whose frame is fairly in proportion.
Massa Shoe sizing: